Operations Strategy Matrix


The operations strategy matrix is a tool used by strategy professionals to assess major factors that affect company operations. The concept will assist organisations in making better strategic operational decisions and reducing risks. It draws special attention to the success factors and implementation step recommendations.

Technique Overview

Operations Strategy Matrix

Operations Strategy Matrix Definition

The operations strategy matrix is a tool to assist organisations in making strategic operational decisions about capacity, the supply network, process technology, development and organisation. These decisions are dependent on five performance objectives: quality, speed, dependability, flexibility, and cost (Slack, 2005).

Operations Strategy Matrix Description *

* The full technique overview will be available soon. Contact us to register your interest in our business management platform, and learn all about Operations Strategy Matrix.

Business Evidence

Strengths, weaknesses and examples of Operations Strategy Matrix *

* The business evidence section is for premium members only. Please contact us about accessing the Business Evidence.

Business Application

Implementation, success factors and measures of Operations Strategy Matrix *

* The business application section is for premium members only. Please contact us about accessing the Business application.

Professional Tools

Operations Strategy Matrix videos and downloads *

* The professional tools section is for premium members only. Please contact us about accessing the professional tools.

Further Reading

Operations Strategy Matrix web and print resources *

Operations Strategy Matrix references (4 of up to 20) *

  • Leseure, M. (2010) Key Concepts in Operations Management. Sage, London.
  • Lewis, M. and Slack, N. (2003) Operations Management: Critical Perspectives on Business and Management. (Four Volumes) Routledge, London.
  • Pycraft, M., Singh, H., Phihlela, K., Slack, N., Chambers, S., Harland, C., Harrison, A. and Johnston, R. (2000) Operations Management. Pearson Education, South Africa.
  • Slack, N. (2005) Operations Strategy: Will it Ever Realize its Potential? Gestao and Producao, Vol. 12(3), pp. 323-32.

* The further reading section is for premium members only. Please contact us about accessing the further reading.


Learn more about KnowledgeBrief Manage and how you can equip yourself with the knowledge to succeed on Operations Strategy Matrix and hundreds of other essential business management techniques

Other members were also interested in...

Related Concept: Embedding Equality, Diversity, and Inclusion

Embracing Equity, Diversity, and Inclusion (EDI) is crucial for leaders who want to create innovative, inclusive workplaces. The Equality Act 2010 protects key characteristics, but EDI goes beyond compliance. Leaders who champion these values foster a culture of diverse perspectives, improving collaboration, trust, and team dynamics.