Corporate Social Responsibility


This concept explores the different ways in which CSR is defined and provides an account of success factors and business evidence.

Technique Overview

Corporate Social Responsibility

Corporate Social Responsibility Definition

Corporate social responsibility (CSR) is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large (World Business Council for Sustainable Development, 1999).

Corporate Social Responsibility Description *

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Business Evidence

Strengths, weaknesses and examples of Corporate Social Responsibility *

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Business Application

Implementation, success factors and measures of Corporate Social Responsibility *

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Professional Tools

Corporate Social Responsibility videos and downloads *

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Further Reading

Corporate Social Responsibility web and print resources *

Corporate Social Responsibility references (4 of up to 20) *

  • Albinger, H. and Freeman, S. (2000) Corporate Social Performance and Attractiveness as an Employer to Different Job Seeking Populations. Journal of Business Ethics, Vol. 28(3), pp. 243-53.
  • Cheah, E., Chan, W. and Chieng, C. (2007) The Corporate Social Responsibility of Pharmaceutical Product Recalls: An Empirical Examination of US and UK Markets. Journal of Business Ethics, Vol. 76(4), pp. 427-49.
  • Clement-Jones, T. (2005) Bottom Line Issue or Public Relations Exercise?. In J. Hancock (Ed.), Investing in Corporate Social Responsibility: A Guide to Best Practice, Business Planning and the UK’s Leading Companies, Kogan Page, London.
  • Cooke, F.L. (2011) Social Responsibility, Sustainability and Diversity of Human Resources. In A.W. Harzing and A. Pinnington (Eds.), International Human Resource Management (3rd Ed.), pp. 583-624, Sage Publications, London.

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